Privacy Policy
1. Introduction
Op. Dr. Ömer Bilgehan Poyrazoğlu is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number
- Medical Information: Health concerns, medical history (when provided voluntarily)
- Technical Data: IP address, browser type, device information
- Usage Data: Pages visited, time spent on site, referral source
3. How We Use Your Information
Your information is used for the following purposes:
- Processing appointment requests and inquiries
- Providing medical consultation and follow-up care
- Sending appointment reminders and health information
- Improving our website and services
- Complying with legal and regulatory requirements
- Protecting against fraud and security threats
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies and Tracking
Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings. Essential cookies are necessary for the website to function properly.
6. Third-Party Services
We may use third-party services (such as analytics providers) that collect and process data on our behalf. These services are bound by confidentiality agreements and privacy policies.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Medical records are retained according to healthcare regulations.
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Object to data processing
- Withdraw consent at any time
- Lodge a complaint with data protection authorities
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors without parental consent.
10. International Data Transfers
Your data may be processed in Turkey or other countries where we or our service providers operate. We ensure appropriate safeguards are in place for international data transfers.
11. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.
12. Contact Us
For questions about this Privacy Policy or to exercise your rights, please contact us at: [email protected] or +90 535 026 4003.
Last updated: August 2026